Payments

Serrano Legnami, for orders placed via the site, accepts payments only by bank transfer and PayPal for credit and prepaid cards.

- In case of purchase with bank transfer, the Customer is asked to make the payment only after receiving an email notification from us regarding the time required for processing. find the products you ordered. This communication will be sent to you within 24 hours of receiving your order. The procurement of the products ordered by you from our suppliers, if they are not present in our warehouses, will only take place once the sum due is actually credited; no later than 7 working days from sending the notification email regarding product procurement times, under penalty of cancellation of the order itself. To speed up the processing of the order it is essential that the Customer indicates in the transfer reason:

  • the order reference number
  • the date the order was placed
  • name and surname of the order holder

- In case of purchase with PayPal, there is no additional charge for each order. PayPal is the online payment service that allows you to pay safely, easily and quickly and opening a PayPal account is free. By selecting the PayPal payment type, you will be redirected to a page on the PayPal site where you will enter your email address and password and make the payment. Your financial data will not be shared with Serrano Legnami but will be managed directly by PayPal. In case of cancellation of the order or non-acceptance by Serrano Legnami, the amount will be refunded to your PayPal account. Serrano Legnami will not be responsible for delays and/or damages caused during the reimbursement phase.

Contacts

For any type of information on products, delivery times, payment methods, product customization, we invite you to contact us by phone on 0577928981, or by e-mail info@serranolegnami.it or via our CONTACT page on this site.< /p>